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Mentoring
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Quiz: Volunteer Training - Mentoring
This quiz helps us know that you have watched the training video and understand the concepts presented.
Name
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First
Last
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1. True or false: You should only ask questions that require a “yes” or “no” response in order to prevent the client from using up too much time talking about things that are not relevant to the visit.
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True
False
2. True or false: Repeating back to the client what she has just said is demeaning and makes her feel disrespected.
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True
False
3. True or false: After listening to the client discuss her situation, it helps if you summarize what you heard her say, taking out exaggerated or dramatic language in order to give her a better perspective.
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True
False
4. In Goal-Setting Question #2, you want to assess and help her see:
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A. her strengths
B. her weaknesses
5. Fill in the blank: In Goal-Setting Question #4, you want to help her form an _________ __________ to meet her goals.
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